MIX Privacy Policy

We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:

Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers.

What personal information is collected: including name, email address, postal address, telephone number, and online Identifiers.

How personal information is used:  including name, email address, postal address, telephone number, and online Identifiers.

Who personal information is shared with:  Your personal informtion is NOT used or shared with anyone outside of MIX Life LLC for sole purpose of maintaing your service and customer support. 

SMS conset: SMS consent is not shared with third parties for marketing purposes.

SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from MIX LIFE LLC. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://mixlife.biz/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.

Internet Activity

Commercial Information, including purchases

Financial Information, including credit or debit card number

Location Information, including precise geolocation

Cookie Policy

We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.

Information from other sources

We may collect personal information about you from third-party sources, including Other consumers (e.g., referrals).

The categories of information we may collect include:

Other consumers (e.g., referrals)

Personal Identifiers, including Name and Email address

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Policy.

We generally retain data according to the guidelines below.

Type of DataRetention Period

Cookies and online data we collect while you use our website, including Name, Email address, Online Identifiers, Purchases, Precise geolocationWe delete or anonymize data concerning your use of our website within 5 years of collecting it.

Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card numberWe keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 5 years from your last purchase with us. We may keep data beyond this period in anonymized form.

Data we collect when you contact us for customer support and other inquiries, including Name, Email address, PurchasesWe keep customer feedback and correspondence with our customer service for up to 2 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form.

Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number, Internet ActivityWhere you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications.

Data we collect when you review our products, answer surveys, or send feedback, including Name, Email addressWe retain review, survey, and feedback data for up to 5 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services.

Data we collect in connection with privacy requests, including Name, Email addressWe retain records related to privacy requests for a minimum of 24 months following the completion of the request.

Data we collect for security purposes, including Name, Email addressWe retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures.

Why we process your information

We process personal information for the following business and commercial purposes:

Creating Customer Profiles

Data Storage

Fulfilling Customer Orders

Improving our Products & Services

Internal Business Operations

Meeting Compliance & Legal Requirements

Operating our Website or Mobile Apps

Processing Payments

Providing Customer Support

Sending Promotional Communications

Tracking Purchases & Customer Data